[{"data":1,"prerenderedAt":13},["ShallowReactive",2],{"$f6LnVOs-wgAqTJtU27wgoHx52AjgrcDW6NhnGmF8RgNA":3},{"title":4,"slug":5,"excerpt":6,"description":7,"category":8,"order":9,"screens":10,"html":12},"Manual payments (bank transfer or iDEAL\u002FWero)","manual-payments","Pay each billing cycle on your own terms — no mandate, no auto-charges","Skip the mandate. Pay each subscription cycle via bank transfer or iDEAL\u002FWero using a payment link we send three days before renewal.","billing",2,[11],"settings-billing","\u003Cp>EmailConnect offers two ways to pay for a subscription. \u003Cstrong>Automatic payments\u003C\u002Fstrong> are the default — fast, hands-off, and recommended for most customers. \u003Cstrong>Manual payments\u003C\u002Fstrong> are an alternative for customers who&#39;d rather not grant a recurring mandate and prefer to pay each cycle deliberately.\u003C\u002Fp>\n\u003Cp>This article explains how manual payments work, who they&#39;re for, and what to expect.\u003C\u002Fp>\n\u003Ch2>At a glance\u003C\u002Fh2>\n\u003Ctable>\n\u003Cthead>\n\u003Ctr>\n\u003Cth>\u003C\u002Fth>\n\u003Cth>Automatic payment\u003C\u002Fth>\n\u003Cth>Manual payment\u003C\u002Fth>\n\u003C\u002Ftr>\n\u003C\u002Fthead>\n\u003Ctbody>\u003Ctr>\n\u003Ctd>Methods\u003C\u002Ftd>\n\u003Ctd>Credit\u002Fdebit card · SEPA Direct Debit\u003C\u002Ftd>\n\u003Ctd>Bank transfer · iDEAL · Wero\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>Mandate required\u003C\u002Ftd>\n\u003Ctd>Yes (one-time setup)\u003C\u002Ftd>\n\u003Ctd>No\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>Renewal\u003C\u002Ftd>\n\u003Ctd>Charged automatically\u003C\u002Ftd>\n\u003Ctd>You complete a payment link each cycle\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>Notice before renewal\u003C\u002Ftd>\n\u003Ctd>None needed\u003C\u002Ftd>\n\u003Ctd>Payment link emailed 3 days before expiration\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>Subscription continues\u003C\u002Ftd>\n\u003Ctd>As long as the payment method works\u003C\u002Ftd>\n\u003Ctd>Only after each manual payment is received\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003Ctr>\n\u003Ctd>Best for\u003C\u002Ftd>\n\u003Ctd>Most customers\u003C\u002Ftd>\n\u003Ctd>Customers who prefer to stay in control of every charge\u003C\u002Ftd>\n\u003C\u002Ftr>\n\u003C\u002Ftbody>\u003C\u002Ftable>\n\u003Ch2>Automatic payments\u003C\u002Fh2>\n\u003Cp>When you start a paid subscription, EmailConnect (via our payment processor \u003Ca href=\"https:\u002F\u002Fwww.mollie.com\u002F\">Mollie\u003C\u002Fa>) sets up a mandate against your chosen method:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Credit or debit card\u003C\u002Fstrong> — Visa, Mastercard, Amex\u003C\u002Fli>\n\u003Cli>\u003Cstrong>SEPA Direct Debit\u003C\u002Fstrong> — any EU bank account\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>After the first payment, each subsequent monthly or annual renewal is charged automatically. You don&#39;t need to take action. If a payment fails (expired card, insufficient funds), we notify you and retry; you can update the payment method from \u003Cstrong>Settings → Billing\u003C\u002Fstrong>.\u003C\u002Fp>\n\u003Cp>This is the default option at checkout and what most customers use.\u003C\u002Fp>\n\u003Ch2>Manual payments\u003C\u002Fh2>\n\u003Cp>If you&#39;d rather not authorise recurring charges, choose \u003Cstrong>&quot;Pay with bank transfer or iDEAL\u002FWero instead&quot;\u003C\u002Fstrong> at checkout. With manual payments:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>No mandate is created.\u003C\u002Fstrong> We hold no direct-debit authority and cannot pull money from your account.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Three days before each renewal\u003C\u002Fstrong>, we email you a secure Mollie payment link.\u003C\u002Fli>\n\u003Cli>You complete the payment using \u003Cstrong>iDEAL\u003C\u002Fstrong> (Netherlands), \u003Cstrong>Wero\u003C\u002Fstrong> (rolling out across the EU), or a \u003Cstrong>regular SEPA bank transfer\u003C\u002Fstrong>.\u003C\u002Fli>\n\u003Cli>Once the payment is received, your subscription is extended for the next cycle and your service continues without interruption.\u003C\u002Fli>\n\u003Cli>If the payment doesn&#39;t arrive before the expiration date, your subscription pauses. You can reactivate it any time by completing the payment link.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>You stay in full control of every transaction. Nothing is ever pulled from your account.\u003C\u002Fp>\n\u003Ch3>Supported manual methods\u003C\u002Fh3>\n\u003Cul>\n\u003Cli>\u003Cstrong>iDEAL\u003C\u002Fstrong> — instant transfer from any Dutch bank\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Wero\u003C\u002Fstrong> — pan-European account-to-account payments (replacing iDEAL in the long term)\u003C\u002Fli>\n\u003Cli>\u003Cstrong>SEPA bank transfer\u003C\u002Fstrong> — works from any EU bank account; usually credited within 1–2 business days\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch3>Timeline of a manual renewal\u003C\u002Fh3>\n\u003Col>\n\u003Cli>\u003Cstrong>T–3 days\u003C\u002Fstrong>: payment link emailed to your billing address\u003C\u002Fli>\n\u003Cli>\u003Cstrong>T–0\u003C\u002Fstrong>: subscription expiration date\u003C\u002Fli>\n\u003Cli>\u003Cstrong>T+0\u003C\u002Fstrong>: payment received → subscription extended for the next month or year\u003C\u002Fli>\n\u003Cli>If payment is late: subscription pauses, no data is deleted, complete the link to resume\u003C\u002Fli>\n\u003C\u002Fol>\n\u003Cp>We recommend paying as soon as you receive the link — especially for SEPA bank transfers, which can take a business day to settle.\u003C\u002Fp>\n\u003Ch2>Switching between automatic and manual\u003C\u002Fh2>\n\u003Cp>You can switch at any time from \u003Cstrong>Settings → Billing\u003C\u002Fstrong>:\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Automatic → manual\u003C\u002Fstrong>: cancel the existing mandate; we&#39;ll send a payment link before your next renewal.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Manual → automatic\u003C\u002Fstrong>: add a card or SEPA mandate; the next renewal will be charged automatically.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Cp>Switching does not interrupt your subscription.\u003C\u002Fp>\n\u003Ch2>Frequently asked\u003C\u002Fh2>\n\u003Ch3>Is there a price difference between automatic and manual?\u003C\u002Fh3>\n\u003Cp>No. The plan price is identical regardless of payment method.\u003C\u002Fp>\n\u003Ch3>What happens if I miss a manual payment?\u003C\u002Fh3>\n\u003Cp>Your subscription pauses on the expiration date. No data is deleted during the standard retention window for your plan. Complete the payment link to reactivate immediately — no need to re-subscribe.\u003C\u002Fp>\n\u003Ch3>Can I pay annually with manual payments?\u003C\u002Fh3>\n\u003Cp>Yes. Annual subscriptions work the same way: one payment link per year, sent three days before renewal.\u003C\u002Fp>\n\u003Ch3>Can I use manual payments for credits?\u003C\u002Fh3>\n\u003Cp>Credit purchases are one-off transactions and can be paid by any supported method, including iDEAL, Wero, and bank transfer, at the time of purchase.\u003C\u002Fp>\n\u003Ch3>Why offer this at all?\u003C\u002Fh3>\n\u003Cp>Some customers — particularly in regulated environments, treasury-managed organisations, or businesses that don&#39;t issue corporate cards — prefer to authorise each payment explicitly. Manual payments give them that control without sacrificing the subscription model.\u003C\u002Fp>\n\u003Ch3>Is iDEAL safe?\u003C\u002Fh3>\n\u003Cp>iDEAL is the standard Dutch online payment method, used by all Dutch banks. Wero is its pan-European successor, operated by the European Payments Initiative. Both authenticate you through your own bank.\u003C\u002Fp>\n\u003Chr>\n\u003Cp>Need help? Reach out to \u003Ca href=\"mailto:support@emailconnect.eu\">support@emailconnect.eu\u003C\u002Fa>. See also: \u003Ca href=\"\u002Fhelp\u002Fpricing-payment-options\u002F\">Pricing and payment options\u003C\u002Fa>.\u003C\u002Fp>\n",1779964843491]