Case study

Financial document automation and compliance

From document chaos to automated compliance

Transform month-end document collection from a week-long nightmare to same-day automation while maintaining financial data compliance.

The challenge

This financial consulting firm was drowning in document chaos every month-end.

Clients needed to submit CSV reports, receipt photos, bank statements — you name it. Some used their web portal, others sent individual email attachments, many just forgot stuff entirely.

Their accountants were spending hours chasing missing files and manually organizing everything by client.

Document TypeCompliance RequiredOld ProcessTime per Client
Bank statementsEU financial data rulesManual download & sort15-20 min
Receipt photosExpense verificationEmail hunting & extraction10-15 min
CSV exportsTransaction recordsPortal check + follow-up20-25 min
Invoice PDFsVAT complianceManual filing by date10-12 min

The solution

Client email + docsZIPs, PDFs, invoices
EmailConnect aliasparse & structure
Make.com workflowsort, file & archive

They simplified everything down to email.

Each client gets their own address (client-abc@ingest.consultingfirm.com) and just emails ZIP files with all their monthly docs.

EmailConnect processes everything, uploads large files to their EU-compliant S3 storage, and feeds structured data into their Make.com workflow. The automation extracts files from ZIPs, sorts by type and date, and files everything correctly — all hands-off.

{
  "message": {
    "sender": {
      "name": "Alice Martin",
      "email": "alice@abc-corp.com"
    },
    "recipient": {
      "email": "client-abc@ingest.consultingfirm.com"
    },
    "subject": "March financials — ABC Corp",
    "content": {
      "text": "Hi team,\n\nAttached are our March documents: bank statement,\nreceipts, and transaction export.\n\nBest,\nAlice"
    },
    "attachments": [
      {
        "filename": "march_2024_statement.pdf",
        "contentType": "application/pdf",
        "size": 2411724
      },
      {
        "filename": "receipts_march.zip",
        "contentType": "application/zip",
        "size": 8493726
      },
      {
        "filename": "transactions_march_2024.csv",
        "contentType": "text/csv",
        "size": 45231
      }
    ]
  },
  "spam": {
    "isSpam": false,
    "authentication": {
      "dkim": { "result": "pass" },
      "spf": { "result": "pass" }
    }
  }
}

Showing relevant fields only. See the full webhook payload reference →

The Make.com integration

Their workflow automatically:

  • Extracts files from ZIP archives
  • Categorizes by type (bank statements, receipts, invoices)
  • Validates completeness against client requirements
  • Creates folder structure by client and month
  • Sends notifications to assigned accountants
  • Tracks missing items and schedules follow-ups
  • Maintains audit trail for compliance

Minimize your data window

After processing, delete the email and its attachments from EmailConnect via DELETE /api/v1/emails/{msgid}. Combined with customizable retention periods, sensitive financial data only exists on our servers for as long as you need it.

The results

Month-end collection went from a week-long nightmare to same-day automation. This client had the hard requirement that financial data could not leave the EU — EmailConnect's EU-sovereign infrastructure meant all document processing and storage stays within European borders, with no Cloud Act exposure and complete audit trails for financial regulators.

85%
Client compliance rate

From 45% manual collection

20h
Time saved monthly

Back to financial analysis

Same day
Processing speed

From week-long collection

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