Pricing and payment options

EmailConnect offers flexible pricing to match your email processing needs, from hobbyist projects to enterprise deployments. Choose between our subscription plans or pay-as-you-go credits.

Free plan

Perfect for getting started and small projects:

  • 1 domain
  • 3 aliases and 3 webhooks
  • 100 emails per month
  • 1-hour data retention
  • Community support
  • Core features included

Ideal for:

  • Testing and development
  • Personal projects
  • Low-volume automation
  • Learning the platform

Subscription plans

Maker plan - €12.95/month (or €129.50/year)

For makers and solo developers:

  • 3,500 emails per month
  • 1 domain
  • 25 aliases and 50 webhooks
  • Custom webhook headers
  • Managed S3 storage
  • Spam filtering and alias rules
  • Email support

Ideal for:

  • Side projects with real traffic
  • Solo developer tools
  • SaaS prototypes
  • Moderate email volume

Business plan - €29/month (or €290/year)

Scale up your email processing:

  • 15,000 emails per month
  • 3 domains
  • 100 aliases and 100 webhooks
  • Own S3 connection with configurable retention
  • Bulk alias management
  • Auto-reload credits
  • All Maker features included
  • Priority email support

Ideal for:

  • Growing businesses
  • SaaS applications
  • Multiple projects
  • High email volume

Platform plan - Custom pricing

Tailored solutions for platforms and high-volume users:

  • 75,000+ emails per month
  • 10+ domains, 500+ aliases
  • Multiple S3 connections
  • Audit logging
  • Custom credit rates

Contact sales for:

  • Volume discounts
  • Custom requirements
  • Compliance needs
  • Dedicated infrastructure

Credits system

Pay only for what you use - perfect for variable or seasonal workloads.

How credits work

  • 1 credit = 1 email processed
  • No monthly commitment
  • Credits are valid for 12 months. Purchasing new credits extends the expiration of all existing credits to match the latest batch. Credits are consumed FIFO (oldest first)
  • Use across all domains
  • Combine with subscriptions

Credit pricing

  • Maker plan users: €8 per 1,000 credits
  • Business plan users: €6 per 1,000 credits

When to use credits

With subscription:

  • Handle traffic spikes
  • Exceed monthly limits
  • Special campaigns
  • Backup capacity

Subscription vs credits comparison

The Maker plan is optimized for developers who need platform features (spam filtering, HMAC webhooks, custom headers, Managed S3 storage) at a reasonable volume. Business adds own S3, configurable retention, bulk management, and auto-reload for growing teams.

Example 1: Solo developer

Processing 1,500 emails/month with S3 attachments:

  • Maker plan: €12.95/month (3,500 included)
  • Need custom headers and spam filtering? Maker is the right fit.

Example 2: Growing business

Processing 10,000 emails/month with own S3 and retention control:

  • Business plan: €29/month (15,000 included)

Example 3: Variable volume (Maker + Credits)

Using Maker plan + credits for spikes:

  • Month 1: 2,000 emails → all included = €12.95
  • Month 2: 5,000 emails → 3,500 included + 1,500 credits = €12.95 + €12 = €24.95
  • Month 3: 1,500 emails → all included = €12.95

Billing details

Payment methods

  • Credit/debit cards (Visa, Mastercard, Amex)
  • SEPA direct debit (EU bank accounts)
  • iDEAL (Netherlands)
  • Bancontact (Belgium)
  • Invoice (Platform only)

Billing cycles

  • Subscriptions: Monthly or annual (discounted)
  • Credits: One-time purchase
  • Platform: Custom terms

Vat and taxes

  • EU businesses: VAT included in prices
  • Valid VAT ID: Reverse charge applies
  • Non-EU: No VAT charged

Changing plans

Upgrading

  • Instant activation
  • Prorated billing
  • Keep all settings
  • No downtime

Downgrading

  • Effective next billing cycle
  • Excess resources limited
  • Data retained per plan limits
  • Credits remain available

Cancellation

  • Cancel anytime
  • Service until period end
  • Data export available
  • Credits remain valid for 12 months

Cost optimization tips

1. Start with the Free plan

  • Test all core features
  • Understand your volume
  • Plan your architecture

2. Monitor usage patterns

  • Check monthly statistics
  • Identify peak periods
  • Plan capacity needs

3. Hybrid approach

  • Base subscription for regular volume
  • Credits for peaks and overages
  • Adjust quarterly

4. Domain strategy

  • Group related aliases
  • Use subdomains efficiently
  • Consolidate where possible

Faq

Can I switch between plans anytime?

Yes, upgrade immediately or downgrade at next billing cycle.

What happens if I exceed limits?

Emails are queued. Add credits or upgrade to process them.

Do credits expire?

Credits are valid for 12 months. Purchasing new credits extends the expiration of all existing credits to match the latest batch. Credits are consumed FIFO (oldest first). Your monthly plan allowance resets each month and is used first before credits.

Can I get a refund?

Credits are non-refundable. Subscriptions follow EU cooling-off period.

Is there a setup fee?

No setup fees for any plan.

Can I pause my subscription?

Not directly, but you can downgrade to the Free plan and keep credits.

Are there nonprofit discounts?

Yes, contact support with proof of nonprofit status.

What payment providers do you use?

We use Mollie, a leading European payment provider, ensuring secure and compliant transactions.

Not sure where to start? Begin with the Free plan to test your integration. When you need more volume or features like spam filtering, HMAC webhooks, or S3 attachments, upgrade to Maker or Business.