Help center
Guides and references to get the most out of EmailConnect.
Getting started
Configuration
Domain setup and verification
Complete guide to adding and verifying your domain for email processing
Email processing
How EmailConnect receives, processes, and delivers emails to your webhooks
Webhook configuration
Learn how to set up and configure webhooks to receive processed email data
Understanding alias options
Learn about attachment processing and envelope data options for email aliases
What's in your webhook payload
Complete reference of every field in your EmailConnect webhook payload, including enrichment features by plan
Alias rules
Control which emails trigger your webhooks with allow and block rules
Custom webhook headers
Configure custom HTTP headers for authentication, routing, and testing webhooks
Attachment processing
How EmailConnect handles email attachments and delivers them to your webhooks
Privacy & compliance
Enterprise
Enterprise features & compliance overview
Overview of EmailConnect's enterprise capabilities for regulated industries, including audit logging, RBAC, DPAs, and EU data sovereignty guarantees.
Data processing agreement (DPA)
How to request a signed DPA from EmailConnect, what it covers, and why it matters for GDPR compliance under Article 28.
EU data sovereignty & regulatory compliance
How EmailConnect ensures full EU data sovereignty with immunity from the CLOUD Act, FISA 702, and Patriot Act for GDPR-compliant email processing.
Integrations
API keys and integrations
Create and manage API keys for powerful integrations with automation platforms
Testing webhooks with WebhookTest
Test your email-to-webhook flows instantly with integrated WebhookTest.eu
Atomic webhook and alias endpoint
Create a webhook and email alias in a single atomic API call with smart create/update behavior
Use cases
Support ticket automation
Turn your support inbox into automatic tickets without anyone manually copying emails over
Sales lead qualification
Get sales inquiries out of someone's inbox and into your pipeline within seconds
Invoice processing automation
Stop invoices from piling up in someone's inbox — route them into your accounting workflow automatically
Customer feedback processing
Capture every piece of customer feedback in a system instead of losing it in inboxes
Partnership inquiry management
Make sure partnership emails get a timely response instead of sitting in someone's inbox for a week
DMARC report monitoring
How we turned a tedious daily chore into an automated flow that just runs in the background