Help center
Guides and references to get the most out of EmailConnect.
Getting started
Configuration
Domain setup and verification
Complete guide to adding and verifying your domain for email processing
Email processing
How EmailConnect receives, processes, and delivers emails to your webhooks
Webhook configuration
Learn how to set up and configure webhooks to receive processed email data
Understanding alias options
Learn about attachment processing and envelope data options for email aliases
What's in your webhook payload
Complete reference of every field in your EmailConnect webhook payload, including enrichment features by plan
Alias rules
Control which emails trigger your webhooks with allow and block rules
Custom webhook headers
Configure custom HTTP headers for authentication, routing, and testing webhooks
Attachment processing
How EmailConnect handles email attachments and delivers them to your webhooks
Custom payload configuration
Choose exactly which fields your webhook receives — reduce overhead, limit PII exposure, and match endpoint requirements
Privacy & compliance
Enterprise
Platform features & compliance overview
Overview of EmailConnect's Platform capabilities for regulated industries, including audit logging, RBAC, DPAs, and EU data sovereignty guarantees.
Data processing agreement (DPA)
How to download our signed DPA from your account settings, what it covers, and why it matters for GDPR compliance under Article 28.
EU data sovereignty & regulatory compliance
How EmailConnect ensures full EU data sovereignty with immunity from the CLOUD Act, FISA 702, and Patriot Act for GDPR-compliant email processing.
Data Residency Mode
How Data Residency Mode works, what metadata EmailConnect retains, and how geographic MX routing keeps email content within your chosen jurisdiction.
Security
Compliance reviews
How EmailConnect protects the platform through limited, audited compliance reviews
Webhook signing
Secure your webhook endpoints with HMAC-SHA256 signatures following the Standard Webhooks convention
Passkeys
Sign in securely without a password using passkeys — fingerprint, face, PIN, or a security key
Virus scanning
How EmailConnect scans every attachment for malware before it reaches your webhook
Integrations
API keys and integrations
Create and manage API keys for powerful integrations with automation platforms
Testing webhooks with WebhookTest
Test your email-to-webhook flows instantly with integrated WebhookTest.eu
Atomic webhook and alias endpoint
Create a webhook and email alias in a single atomic API call with smart create/update behavior