🇪🇺 Compliance made simple

EmailConnect was designed from the ground up for European privacy standards. EU hosting, GDPR compliance, audit logs, and data retention policies—all the checkboxes your procurement team needs, without the complexity.

What compliance actually looks like

Compliance isn't just about checking boxes—it's about building systems that respect privacy by design. Here's what EmailConnect provides for your compliance needs:

âś… What we provide today

  • • EU-only data hosting (Netherlands, Germany)
  • • Data encryption in transit and at rest
  • • Downloadable audit logs for all processing
  • • Configurable data retention policies
  • • Two-factor authentication for all accounts
  • • GDPR-compliant data processing agreements
  • • Regular automated backups with encryption
  • • 72-hour breach notification procedures

⏳ Enterprise additions in progress

  • • SOC 2 Type II certification (6-12 month process)
  • • ISO 27001 certification (alternative to SOC 2)
  • • Annual penetration testing reports
  • • Enhanced incident response documentation
  • • Business continuity/disaster recovery docs
  • • Expanded subprocessor agreements

Note: As a bootstrapped solo founder, full enterprise certifications take time but are on the roadmap

GDPR compliance by design

EmailConnect's architecture naturally aligns with GDPR principles:

Data minimization in practice

  • Selective processing only: We only process emails you explicitly forward to us
  • No unnecessary data collection: Extract only the fields you specify for your webhooks
  • Configurable retention: Set automatic deletion periods from 30 days to 7 years
  • Purpose limitation: Each email address serves a specific, documented business function

Built-in data subject rights

  • Right to access: Export all data associated with any email address
  • Right to rectification: Modify processed email data through API or dashboard
  • Right to erasure: Delete all data for specific senders or time periods
  • Right to portability: Export all data in machine-readable JSON format

Transparent processing records

What gets logged for every email:

  • • Timestamp of receipt and processing
  • • Source alias that received the email
  • • Webhook endpoints that received data
  • • Data retention period applied
  • • Any errors or processing issues
  • • User who configured the processing rules

EU infrastructure guarantees

Your data never leaves European jurisdiction:

Physical infrastructure

  • Primary hosting: Hetzner data centers in Germany and Finland
  • Backup storage: OVHcloud facilities in France
  • Email processing: All servers physically located within EU borders
  • No US replication: Zero data copies stored outside the European Union

Legal jurisdiction

  • Company incorporation: EmailConnect B.V. registered in the Netherlands
  • Operations team: All staff based in EU member states
  • Legal framework: GDPR as primary privacy regulation
  • Dispute resolution: EU courts have exclusive jurisdiction

Protection from foreign surveillance

Unlike US-based platforms, EmailConnect provides legal immunity from American surveillance laws:

US platform risks

  • • Subject to Cloud Act data requests
  • • Patriot Act surveillance exposure
  • • FISA court orders (often secret)
  • • No notification when accessed

EU platform protection

  • • Immune from US jurisdiction
  • • Strong EU privacy law protections
  • • Transparent government request reporting
  • • Legal recourse through EU courts

Enterprise compliance checklist

Here's what your procurement team typically needs, and how EmailConnect addresses each requirement:

RequirementEmailConnect statusDocumentation available
Data processing agreement (DPA)AvailableStandard DPA template, customizable terms
GDPR compliance documentationAvailablePrivacy policy, data handling procedures
Security questionnaire responsesAvailableStandard vendor assessment responses
Data breach notification proceduresAvailable72-hour notification process documented
Audit trail accessAvailableReal-time log export via dashboard or API
Data retention controlsAvailableConfigurable retention periods, auto-deletion
SOC 2 Type II certificationIn progressExpected completion by Q2 2026
Penetration testing reportsPlannedAnnual third-party security audits planned

Industry-specific compliance benefits

EU-hosted email processing provides advantages for regulated industries:

Financial services

  • MiFID II compliance: Transaction communication records maintained in EU
  • PCI DSS alignment: Payment-related emails processed within EU jurisdiction
  • Basel III requirements: Data residency and governance controls
  • Anti-money laundering: Enhanced due diligence with European providers

Healthcare and life sciences

  • Medical Device Regulation (MDR): Patient communication tracking within EU
  • Clinical Trial Regulation: Research communication compliance
  • Pharmaceutical vigilance: Adverse event reporting stays European
  • Health data protection: Enhanced GDPR protections for medical information

Government and public sector

  • Public procurement preferences: Many EU jurisdictions prefer European suppliers
  • Digital sovereignty: Support for national digital independence initiatives
  • Security clearance: Simplified approval with EU-based providers
  • Sensitive data handling: Government communication stays within jurisdiction

Practical compliance tools

EmailConnect provides the tools your compliance team needs for day-to-day operations:

Real-time compliance dashboard

  • Processing overview: See all email processing activity in real-time
  • Data retention status: Track which data will be deleted when
  • Webhook delivery logs: Monitor where data was sent and when
  • Error tracking: Identify and resolve processing issues quickly

Automated compliance reports

  • Monthly data processing reports: Summary of all email processing activity
  • Data subject request tracking: Log and manage individual privacy requests
  • Breach detection alerts: Immediate notification of any security incidents
  • Audit trail exports: Complete processing logs in multiple formats

Compliance without complexity

EmailConnect makes EU compliance straightforward for businesses of all sizes. You get enterprise-grade privacy protections without the complexity and cost of traditional compliance solutions. Plus, as a European company, we understand the regulatory landscape and build compliance into everything we do.

Need help with compliance requirements or migration planning? I provide consulting for businesses transitioning to EU-compliant email automation. Contact hello@emailconnect.eu.